Privacy Policy & Data Policy — Hope Family App

Effective: January 1, 2025
Organization: Hope Church of KC

Last Updated: January 1, 2026

Introduction

Welcome to Hope Family App. Hope Church of KC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use the Hope Family App mobile application.

Hope Family App is operated by Hope Church of KC.

Information We Collect

Information You Provide

Account Information: Name, email address, phone number, and profile details you provide during registration.
Family Data: Information about your family that you choose to share within the app.
User Content: Any content you submit, such as prayer requests, notes, journal entries, or messages.
Communication Data: Information shared when you contact our support team.

Automatically Collected Information

Device Information: Device type, operating system, and unique device identifiers.
Usage Data: App usage patterns, features accessed, and interaction data.
Log Data: IP address, access times, and referring URLs.

How We Use Your Information

We use the collected information to:

Provide and maintain the Hope Family App experience.
Personalize content, parenting resources, and features for you.
Send important notifications, devotionals, and updates.
Respond to your requests and provide support.
Improve and optimize our services.
Ensure security and prevent misuse.

We process your personal information on the following legal bases: performance of our service agreement with you, our legitimate interests in operating and improving Hope Family App, and compliance with applicable legal obligations. Where required by law, we will seek your consent before processing your data.

Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers: Third-party services such as Firebase (Google LLC) used for authentication, data storage, and analytics. These providers are contractually obligated to protect your data with the same or equivalent standards described in this policy and may not use your data for their own purposes. For details on Firebase's data practices, see Google's Privacy Policy.
Legal Requirements: When required by law, regulation, or legal process.
Safety: To protect the rights, safety, or property of Hope Church of KC, our users, or the public.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest. However, no method of electronic storage is 100% secure.

Data Retention

We retain your personal data for as long as your account remains active. If you request deletion of your account, we will delete or anonymize your personal data within 30 days of receiving your request, except where we are required to retain it for legal or compliance purposes.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of non-essential communications

To exercise any of these rights, please contact us at - staff@hopekc.church.

Account Deletion

You can request deletion of your account and personal data by:

Using the in-app delete option (if available), or
Visiting: Delete your account

Children's Privacy

Hope Family App is a family-oriented app intended to be used under parental guidance. We do not knowingly collect personal information directly from children under the age of 13.

If you believe that a child has provided personal information without parental consent, please contact us at - staff@hopekc.church, and we will promptly take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: - staff@hopekc.church
📍 Address: 4800 NW 88th St.; Kansas City, MO 64154

Privacy & Data Policy